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TaeWoong Medical USA Privacy Policy

Effective Date:  January 1, 2022

Policy Scope

This Privacy Policy (Policy) sets forth the TaeWoong Medical USA (TWUSA) privacy practices regarding the collection and use of personal data relating to TWUSA websites (Sites) addressing the United States, including mobile sites and our applications. TWUSA is dedicated to treating people with respect, transparency, and integrity; therefore, we don’t sell or lease your personal data to a third party. This Policy also describes your choices regarding our use of your personal data and how you can access and update your information. When we refer to TWUSA, we mean TaeWoong Medical USA, including our affiliates and subsidiaries. TWUSA adheres to privacy best practices, including the Generally Accepted Privacy Principles (GAPP), and complies with international personal data transfer framework requirements.

Table of Contents

– Information Collection & Use

– Data Sharing & Onward Transfers

– Cookies & Similar Technologies

– Access & Choice

– Security

– Links to Other Sites

– Minors

– Updates to Privacy Policy

– Contact, Questions, Comments, Complaints

– Information Collection & Use

Personal data is data that can be used to identify or contact you, such as your name, email address, telephone number or similar information. TWUSA collects personal data you voluntarily give us, such as but not limited to, requesting information via our Sites, resume submission, online event registration, or Site registration. We provide interactive digital health tools through which information is collected from users. We also collect information about your interactions with our Sites and applications (e.g., browsing behavior). Our Sites automatically track certain behavior (Usage Data) during visits, such as, referring/exit URLs and we also collect other basic information about you which does not directly identify you but which may correspond with you or a particular device. We use this information to learn more about how our websites and online resources are used and to otherwise improve and administer the site. We also use this information to enable us to deliver information tailored to your interests and preferences, based on your use of the site. For example, we may collect the Internet Protocol Address assigned to your computer by your internet service provider. This address may change each time you connect to the internet (a “dynamic” IP address), or it may remain the same (a “static” IP address). In most cases, this information is collected automatically, for our legitimate business interests. In some jurisdictions, we are required to ask for your consent before collecting this information, in which case you will be presented with a choice as to whether you wish to allow the collection and use of this type of information, generally this will present itself in the form of a consent banner (providing you with a choice to accept or reject such collection). If you are a registered user, we may use your Usage Data with or without your personal data, in order to measure the Site’s performance and improve the Site’s design and functionality.

We may also collect the following voluntarily from you:

  • Information about your business such as company name, company size, business type or your position in the company
  • Demographic information such as age, education, gender, interests and location
  • Contact information such as email address and phone number
  • Medical condition
  • Testimonials
  • Site survey responses
  • Site blog and community forum posts
  • Transaction history

We may also collect from you the following personal data about your contacts:

Email Address, in order to share information or messages

When you provide us with personal data about your contacts we will only use it for the specific reason for which it is provided. If you believe one of your contacts has provided us with your personal data and you want to submit a removal request, please contact us at

We use this information to:

Send you product updates, newsletters, marketing communications, requested product or service information, fulfil services you have requested, and to understand your interests and preferences.

Respond to your questions

Administer your account

Conduct surveys or other research and analysis

Improve our Site and marketing efforts

Optimize user experience

Display personalized content

Deliver promotional material where allowed by law

Enable you to post your resume, search job postings, and contact or be contacted by prospective TWUSA representatives or agents

Notify you of Policy updates

Job applicant personal data is used solely for the purpose of the employment process. It is retained only for the purpose of considering your application for current TWUSA positions or as necessary to comply with the law.

We may use your personal data to support the activities of unaffiliated third parties that are under contract to perform services for or on behalf of TWUSA (including to maintain a computer database, perform marketing activities when allowed by law, or conduct surveys).  For example, personal data collected through interactive digital health tools we provide may be used to improve these tools and determine payment amounts for vendors who assist us in making these tools available.

– Data Sharing & Onward Transfers

TWUSA won’t sell or lease your personal data to a third party; however, there are certain circumstances where we may share your personal data without additional notice to you. In addition to the disclosures described throughout this Policy, and subject to applicable law, we and our third parties may disclose your personal data:

  • To affiliates and subsidiaries for purposes consistent with this Policy;
  • To unaffiliated third parties that are under contract to perform services for or on behalf of TWUSA (e.g., to maintain computer database, perform marketing activities, or conduct surveys);
  • In the event of a corporate sale, merger, reorganization, dissolution or similar event;
  • To other persons as permitted by applicable law or regulation; and
  • To law enforcement personnel and agencies, including to meet national security requirements, or as part of a legal process, in order to protect our property or in furtherance of an investigation regarding a breach of the Site rules and policies, unauthorized access to or use of the Site or any other illegal activities.

We may share aggregate data with selected third parties. For example, TWUSA may disclose aggregate Usage Data to third parties to understand how the Site is used or for marketing purposes. See also “Cookies”, below. Aggregate data does not identify individuals.

The access granted to our affiliates, subsidiaries, and third parties is limited solely to the purpose for which such information was provided. Furthermore, we require our affiliates, subsidiaries and third parties to uphold and maintain TWUSA’s policies with respect to privacy and the treatment of your personal data. Regardless of their locations or the laws of the countries they are based in, they are contractually required to provide at least the same level of protection as required by the Privacy Shield Principles.

Additionally, TaeWoong Medical USA will neither purchase SMS/texting consent from a third party nor will TaeWoong Medical USA sell, rent or share the SMS/texting consents for those individuals who have opted-in to our mobile SMS/texting program with any third party.

– Cookies & Similar Technologies

TWUSA and our partners use a variety of technologies to facilitate the delivery of services to you via our Sites and applications and to understand and preserve your personal preferences. Use of these is governed by our Policy or the privacy policy of the third party providing the service.

– Access & Choice

To “opt-out” of (1) having your Site provided personal data disclosed to third parties for promotional purposes, or (2) any other consent previously granted for a specific purpose concerning your personal data on this Site, send an e-mail to TWUSA at To “opt-out” of receiving a particular marketing or promotional communication, follow the unsubscribe instructions included in the specific communication.

If you wish to update or delete a testimonial you submitted, please contact us at

The information you post in publicly-accessible Site blogs or community forums may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

– Data Retention

We retain your information while your account is active or as needed to provide you services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

– Security

TWUSA takes security seriously. We use reasonable and appropriate data protection measures, such as robust technologies, security policies, and procedures, to reduce the risk of misuse, alteration, accidental destruction or loss, and unauthorized disclosure or access to our systems and data. For example, we encrypt the transmission of sensitive information using secure socket layer technology (SSL). We follow industry standards and best practices to protect your personal data during transmission and once we receive it. Unfortunately, no security method is 100% secure; therefore, we cannot guarantee absolute security. Please email any Site or application security questions to

– Links to Other Sites

This Policy applies only to TWUSA Sites and applications that link to this Policy. Our Sites include links to both our affiliated sites and to non-TWUSA web sites, including access to content, products and services of such affiliated and non-affiliated sites (Other Sites). TWUSA is not responsible for the privacy practices of Other Sites. You should directly contact these Other Sites to read their privacy policies and for more information about their practices.

– Minors

Our Sites and applications are not intended for use by individuals under the age of 18, and TWUSA does not knowingly collect personal data from those in this age group. If you are under 18, please discontinue the use of our Sites and applications. If we become aware that someone under the age of 18 has registered, we will expunge any related personal data from our records.

– Updates to Privacy Policy

TWUSA may, in its sole discretion, update this Policy by posting the amended Policy on this Site. We will notify you prior to the changes, where required, of material Policy changes via your account email address or by a Site notice.

This Policy was last updated on January 1, 2022.

– Contact, Questions, Comments, Complaints

Please direct privacy-related issues, questions, comments or complaints to one of the following:


Postal Mail:

USA Office

4801 Wilshire Blvd., Suite 280

Los Angeles, CA 90010

Headquarters & Factory

14, Gojeong-ro, Wolgot-myeon, Gimpo-si, Gyeonggi-do, South Korea 10022

Tel: +82 31-996-0641~4

Fax: +82 31-996-0645~6